Feature guide
Keep inspecting when the property has poor signal
Hometrace mobile apps store inspection work and photos locally when connectivity is unavailable, then synchronize queued changes after the device reconnects. Server-dependent work—including AI processing and final online verification—waits for a connection.
Who it is for
For field work in basements, rural properties, and unreliable networks
Offline-first capture is for inspectors who cannot depend on continuous Wi-Fi or cellular service. The safest workflow prepares the inspection before arrival and verifies every queued item after reconnection.
Local inspection work
The mobile app keeps supported inspection edits on the device so a temporary loss of signal does not end the walkthrough.
Queued photos and recordings
Photos remain local until upload succeeds. A voice recording can be captured offline and waits for server transcription and parsing.
Visible sync status
The app shows synchronization status and supports a manual pull-to-refresh after connectivity returns.
How it works
Prepare, capture, reconnect, verify
Offline work is most reliable when the device has the inspection data before the signal disappears and the inspector waits for a confirmed sync before publishing.
Open the app before the visit
On a stable connection, open the inspection and let any pending synchronization finish before entering the property.
Capture field evidence locally
Continue adding supported findings, notes, photos, and voice recordings while the device is offline.
Reconnect and let queues drain
When signal returns, leave the app open long enough for queued changes, media, and recordings to reach the server.
Verify before final delivery
Check the sync indicator, confirm photos appear in the report, process any waiting AI work, and only then complete final review and publishing.
What to know
Offline capture is not offline server processing
Features that need cloud media, AI models, report-generation services, or recipient delivery cannot complete until Hometrace can reach the server.
- Download the inspection and finish pending sync before entering a low-connectivity site.
- Photos occupy device storage until their uploads complete.
- Voice transcription, voice parsing, and photo analysis wait for connectivity.
- Do not assume a local item reached the report until the sync indicator and server-backed report confirm it.
Product evidence
Use the field and delivery checklists
The mobile and report-delivery guides describe offline preparation, automatic and manual sync, photo status, and the checks to make before publishing.